Privacy Policy.


Central FX Limited (“CFX, “us”, “we” and “our”) understand the confidence you have in us when using our services, at CFX we take your privacy very seriously. This policy sets out how we use your personal information, keep it secure, and your data protection rights and how to execute them.


Who Are We?

Central FX Limited is a private limited company under the laws of England & Wales (company registration no. 07112809). CFX is authorised and regulated by the Financial Conduct Authority (FCA) as an Authorised Payments Institution (reference no. 565847).


What Data Do We Collect?

We obtain personal data; this means any information that relates to an identified or identifiable natural personal. Specific personal date we collect is as follows:

  • Identity Data – full name, date & place of birth, residential address, nationality, gender, photographic and other identity documents (passport, ID card, driving license), employment background, facial biometrics, address documentation (proof of address documents)
  • Contact Information – email addresses, telephone & mobile numbers, residential/registered/trading addresses
  • Financial & Transactional Data – Financial & banking identifier information such as bank account details, documentation to support transactional activity such as invoices and/or agreements
  • Know-Your-Customer (KYC) Data – other identity information such as information & evidence to support a firm’s incorporation, beneficial ownership, directorship, source of funds evidence, other business-related information, our relationship with you

This data may be collected even if you do not become a customer.


How We Use Your Data?

We always use and collect your data in compliance with the applicable laws and regulations.

We will use your data for the following purposes:

  • To facilitate the delivery of our services – currency exchange and payments services
  • To comply with applicable laws and regulation – anti-money laundering (AML), Know-your-customer (KYC), anti-fraud laws and obligations
  • To pursue legitimate business interests – marketing activities, improving our customer service.


How Long Do We Hold Your Data?

We must retain your personal data as long as is required to fulfil the purpose in which it was collected.

We have legal and regulatory requirements to retain personal data for a set period, even after you have closed your account or our business relationship has ended.


Sharing Your Data

In certain circumstance we may have to share your data to comply with our legal and regulatory obligations.

We may share your information with:

  • Third-party service suppliers – this can include, but not limited to, IT service providers, counterparties, other financial institutions, auditors
  • Regulatory & legal bodies – this can include, but not limited to, fraud prevention bodies, crime prevention bodies, government authorities, law enforcement officials
  • Third-party acquirers – in the event of a sale of the company or its assets


What Are Your Legal Rights?
  • Right to be informed
  • Right of access
  • Right of rectification
  • Right of erasure
  • Right to restrict processing
  • Right to data portability
  • Right to object

If you wish to exercise any of your rights set out above, please contact us on



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Changes To This Policy

We may make changes to this policy from time to time. Future versions of this policy will be posted on this page. We recommend that you regularly check back for any changes.