FAQs

I am having difficulty understanding my trade details.

Understanding Trade Details

I need help to understand my online dashboard better.

Understanding Your Dashboard

Can you help me understand my statement?

Understanding your statement

Are you able to help me to manage my online account?

Managing Your Account

How can I manage a beneficiary on my account?

Managing Beneficiaries

How can I manage a beneficiary on my account?

Making Payments

Am I able to check my online payment history?

Checking Payment History

How do I add a beneficiary to my online account?

Adding A Beneficiary

How can I exchange currency on my account?

Exchanging Currency

I am dissatisfied with the service I have received. How can I raise a complaint?

https://centralfx.co.uk/wp-content/uploads/Client-Complaints-Policy-Website-2024.pdf

Speak to a Specialist